Returns & Exchanges

We want you to be completely satisfied with your Flattered purchase, which is why we offer a 30-day return window for all unworn items in their original packaging. Please ensure that shoes are tried on a carpeted surface to prevent any damage to the soles.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original dust bags and branded shoe box, ensuring all protective materials are included to prevent transit damage.

• 3.
  Attach the Label

  Print the prepaid shipping label provided through the portal and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package at any authorized carrier location and keep your receipt until your refund has been processed by our warehouse team.